Policies:

Policy changes for COVID-19 2021

Reservations:

• Reservation inquiries may be made by email or telephone, but all Reservations must be guaranteed by telephone with your Visa or MasterCard. 
• Upon receiving a reservation, the deposit is the first night’s accommodations plus taxes.
• Please make sure that your credit card information is correct. If we fail to deduct the deposit from your credit card within 30 days before your check-in, your reservation will be cancelled.

Cancellation:

• Should you cancel your reservation 30 days prior to your arrival date the deposit will be refunded in full.
• Should you cancel less than 30 days prior to your arrival date the deposit will not be refunded.
• The property makes no refunds for no-shows or early checkouts.

Check-In & Check-Out Times & Policies:

Check-In: 3:30pm-10:00pm

Check-Out: 8:00am-10:00am

• If a later check-in is required, please notify us in advance and we will make sure your arrival is smooth and convenient.
• Late check-outs are dependent on various factors and we try to accommodate guests when at all possible. Please speak to the front desk.
• No late departures during July and August. If you check out later than the check-out time, we will charge a late service fee of $10 per hour.

No Show or Early Check-Outs:

Full rental charge will be applied.

Smoking:

We have a no smoking policy at Lakeview, should you smoke in your unit, you will be charged a $200.00 fee for cleaning services.

Children:

All children must be accommodated by an adult while in the pool/hot tub area.

Pets:

We have a no pet policy at Lakeview, should you have a pet in your unit you will be charged a $200.00 fee for cleaning services.

Payment Methods Accepted:

• We accept cash, debit cards, Visa, MasterCard.
• We only accept Canadian dollars and do not provide foreign currency exchange services.

Policies for Cavendish Music Festival:

1. Minimum 4-night bookings only accepted.
2. A credit card must be used to book and we will charge a non-refundable deposit of $100.
3. All accommodation fees will be charged in January and are non-refundable.
4. A $1000 damage and nuisance deposit are required upon check-in and will be fully refunded upon departure if there is no damage and if there are no nuisance warnings.
5. The number of people accepted in each cottage model is at our discretion. No extra people will be allowed.  Extra people staying in a cottage over and above the reservation number will mean refusal of accommodation or ejection from the property with no refund.
6. There will be a limit of 1 vehicle per cottage, any more than 1 will have to be authorized through the office prior to your arrival date.
7. No visitors are permitted to be on the property or park on the premises while taking in the concert.  They will be towed at their own expense.